Privacy Policy

1. Data Controller

Villa Luna, located at Via Stradello della Noce 36, 41100 Modena (MO), Italy, is the data controller under GDPR (EU Regulation 2016/679).

2. Processing Purposes

Personal data is processed for the following purposes:

• Booking management and related services (request reception, confirmation, billing)
• Pre-arrival, during-event, and post-event communications
• Legal and tax obligations compliance
• Service improvement and enhancement
• Marketing and newsletter (only with explicit consent)

3. Legal Basis

Processing is based on: (a) contract performance; (b) legal obligations; (c) explicit consent for marketing activities.

4. Data Collected

We collect identification data (name, email, phone), payment details (processed via Stripe), dietary restrictions, allergies, and service preferences.

5. Retention Period

Data is retained for the duration of service provision and legal compliance (e.g., 10 years for invoices), then securely deleted.

6. Your Rights

You have the right to: access your data, request correction, erasure, portability, restriction or objection to processing. Contact info@villaluna.it with your request.

7. Complaints

If you believe processing violates GDPR, you can lodge a complaint with the Data Protection Authority (Garante).